Privacy Policy
The management of SapphireBet, together with its employees and authorized representatives, places significant importance on safeguarding your personal data and maintaining confidentiality.
We are committed to ensuring transparency in how we collect, process, and protect your information. This Privacy Policy has been updated in accordance with the requirements of the General Data Protection Regulation (GDPR).
This document explains how we process personal data and outlines your rights and choices regarding the use of your information.
Sapphirbet provides clear information about the use of cookies and ensures that users of our website can make informed decisions.
If you have any inquiries, requests, or suggestions regarding your personal data or questions about how our services operate, please contact us at: agent@sapphirebet.com
If you believe that any page of our website raises concerns regarding the use of cookies, we kindly ask you to provide detailed information via the contact email above.
1. PRIVACY
SapphireBet is committed to protecting your personal information.
This Privacy Policy describes what data we collect when you use our services, the reasons for collecting it, and how it is processed.
This Privacy Policy constitutes an agreement between you and SapphireBet (hereinafter referred to as “we”, “us”, or “our”).
We reserve the right to amend this Privacy Policy from time to time. Any changes will be published on our platforms. We recommend reviewing this document periodically.
2. CONSENT TO PERSONAL DATA PROCESSING
RIGHTS OF THE DATA SUBJECT
SapphireBet processes personal data only after you have provided clear, informed, specific, and unambiguous consent (hereinafter “Consent”).
Your Consent is provided voluntarily and in your interest.
Consent may be given by you or your authorized representative in a form that allows confirmation of its receipt:
In Writing
Written consent must include:
- Full name and address of the data subject
- Identification document details (number, issuing authority, date of issue)
- If applicable, representative’s full name, address, identification details, and notarized authorization
- Sapphirbet’s postal address
- Purpose of data processing
- List of personal data to be processed
- Details of third parties processing data on behalf of SapphireBet (if applicable)
- Description of permitted data processing activities
- Duration of consent and withdrawal procedure
- Signature of the data subject
By Implied Actions
Consent may also be expressed through actions demonstrating intent to establish a legal relationship with SapphireBet, including but not limited to:
- Account registration
- Use of SapphireBet services
- Depositing funds
- Withdrawing winnings
- Compliance with platform rules
SapphireBet may process personal data without consent where permitted by law, including:
- Compliance with legal obligations
- Court orders or official decisions
- Protection of vital interests
- Legitimate interests of SapphireBet or third parties
- Statistical or research purposes (with anonymization)
- Data made publicly available by the user
- Mandatory publication under applicable law
All procedures relating to withdrawal of consent, access, rectification, restriction, or deletion of data are performed in accordance with GDPR.
3. PURPOSES OF DATA COLLECTION
We collect and process information that may identify you, including but not limited to:
- Full name
- Date of birth
- Payment details
- Residential address
- Email address
- Telephone number
Additional data may include:
- Identity documents
- Contact details
- Geolocation information
- Transaction history
- Website preferences
- Feedback and correspondence
Failure to provide required information may prevent us from entering into a contractual relationship or providing services.
Our servers automatically record technical data such as:
- IP address
- Access time and date
- Pages visited
- Browser type
- Language settings
- System reports
This information ensures service quality and security.
We do not collect personal data without informing you.
4. DATA COLLECTION METHODS
We may collect data automatically during your use of the platform or receive information you voluntarily provide.
We may also obtain data from lawful third-party sources, service providers, payment processors, and technical partners.
Any disclosure to third parties is carried out in accordance with this Privacy Policy and applicable legislation.
5. USE OF DATA
Personal data is used to:
- Provide and manage our services
- Verify identity
- Process transactions
- Ensure security
- Provide customer support
- Conduct compliance checks
- Facilitate participation in promotions
Your information may be shared with trusted partners where necessary for service provision.
We may use your contact details to send:
- Promotional offers related to SapphireBet
- Marketing information about partner products (where permitted)
Participation in surveys or promotions is voluntary.
You may opt out of marketing communications at any time.
6. DISCLOSURE OF INFORMATION
We do not disclose personal information to unrelated third parties unless:
- You have provided consent
- Disclosure is required by law
- It is necessary to protect our rights, users, or public safety
If fraudulent or suspicious activity is detected (including payment fraud, misuse of services, money laundering), we may share relevant information with financial institutions, regulators, gaming operators, and law enforcement authorities.
For research into gambling addiction prevention, anonymized data may be shared with relevant institutions.
7. ACCESS AND DATA SUBJECT RIGHTS
You may:
- Opt out of marketing communications
- Request access to your personal data
- Request correction or update
- Submit complaints regarding data usage
We may request identity verification before making changes.
We will not retain personal data where prohibited by law.
8. COOKIES
Device Information Storage
With your consent, we use cookies—small text files stored on your device—to enhance user experience.
Cookies help us:
- Improve website functionality
- Analyze traffic
- Remember preferences
- Deliver relevant advertising
Types of cookies used:
- Session cookies (temporary)
- Persistent cookies
- Analytical cookies
- Strictly necessary cookies
You may manage cookie preferences through your browser settings. Disabling cookies may affect functionality.
Flash cookies may be controlled through Flash Player settings.
9. ELECTRONIC PAYMENT PROVIDERS
To facilitate real-money transactions, we use third-party payment providers.
By accepting this Privacy Policy, you consent to the transfer of personal data necessary for transaction processing, including cross-border transfers.
We take appropriate measures to protect your data during such transfers.
10. SECURITY REVIEWS
We reserve the right to conduct security and verification checks to confirm registration data and transaction legitimacy.
Such checks may include credit reports and third-party database verification.
By using our services, you authorize these procedures.
11. DATA SECURITY
We implement technical and organizational measures to protect confidentiality, integrity, and availability of data.
Personal data is stored in encrypted, password-protected databases behind secured firewalls.
Our services utilize SSL encryption.
Transmission of data over the internet carries inherent risks. Data is transmitted at your own risk.
12. MINORS
Our services are intended only for individuals aged 18 or the legal age in their jurisdiction.
If we identify that a minor has provided personal data, we will delete such information.
13. INTERNATIONAL TRANSFERS
Personal data may be processed in countries where SapphireBet or its partners operate.
By using our services, you consent to international data transfers, including to jurisdictions with different data protection standards.
We ensure that partners adhere to equivalent privacy standards.
14. THIRD-PARTY WEBSITES
We are not responsible for privacy practices of third-party websites linked to our platform.
Users should review third-party privacy policies independently.
15. LIMITATION OF LIABILITY
We are not liable for events beyond our control or for unlawful interception of data during transmission.
Users transmit data at their own risk.
16. ACCEPTANCE OF POLICY
By using our services, you agree to this Privacy Policy.
This document should be read together with our Terms and Conditions.
We may update this Policy periodically. Continued use of our services constitutes acceptance of revisions.
17. ANTI-MONEY LAUNDERING (AML) / COUNTER-TERRORIST FINANCING (CTF)
SapphireBet implements comprehensive AML/CTF measures to prevent unlawful activity.
We are required to report suspicious transactions to competent authorities and may freeze funds where necessary.
Money laundering includes:
- Concealment of illegal fund sources
- Conversion or transfer of criminal proceeds
- Use of property derived from criminal activity
Upon account registration, you confirm:
- Compliance with AML/CTF laws
- Funds are not derived from illegal activity
- You will provide requested compliance information
We conduct risk-based identity verification procedures, including:
- Collection of identification documents
- Address verification
- Source of funds verification
- Screening against sanctions and terrorism lists
We may require certified or notarized documentation in certain cases.
The Company reserves the right to suspend or terminate accounts suspected of involvement in illicit activities without prior notice where legally required.